Privacy Policy

Introduction

OurBotBuilder.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Voice & Chat bot platform and services.

Information we collect

Information you provide

• Account information: name, email address, password.
• Payment information: credit card details, billing address (processed securely through Stripe).
• Chatbot content: documents, URLs, and training data you upload.
• Communications: messages you send through contact forms or support.

Automatically collected information

• Usage data: pages visited, features used, time spent.
• Device information: IP address, browser type, operating system.
• Cookies: session cookies for authentication and functionality.

OpenAI data processing

We use OpenAI's API to power chatbot responses. Please note:

• Training data and conversations are sent to OpenAI for processing.
• OpenAI does not use API data to train their models (per OpenAI's API data policy).
• Data sent to OpenAI is subject to their privacy policies.

How we use your information

• Provide, operate, and maintain the Service.
• Process payments and manage subscriptions.
• Respond to support requests and communicate with you about your account.
• Improve and personalize the Service.
• Comply with legal obligations.

Data retention

We retain your information for as long as your account is active or as needed to provide the Service. You can request deletion of your account and data at any time by contacting us.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information. Contact us to exercise any of these rights.

Contact us

If you have questions about this Privacy Policy, please contact us: